Terms of service

Welcome to 28SPIN. These Terms of Service govern your use of 28spin.com and your purchase of products from us. By accessing our site or placing an order, you agree to these terms.

About Us

28SPIN is the trading name of MIMI THIAN STUDIO (Company registration number: 202503346463 (AS0507557-K)), a Malaysia-based competition and collector yo-yo store operating at 28spin.com. For any questions, contact us at sales@28spin.com.

Orders & Payment

• By placing an order, you confirm that the information provided is accurate and that you are authorized to use the payment method selected.
• We accept payment via HitPay (card and other supported methods) and Atome (Buy Now, Pay Later). Use of Atome is subject to Atome's own terms and approval process, separate from 28SPIN.
• We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or inventory unavailability. If we cancel an order after payment, you will receive a full refund.

Pricing

All prices are listed in Malaysian Ringgit (MYR) unless otherwise stated. We make every effort to ensure pricing accuracy but reserve the right to correct errors, including after an order has been placed, in which case we will contact you before proceeding.

Product Information

We aim to describe and depict all products as accurately as possible. Minor variations in color, finish, or weight may occur due to manufacturing processes and are not considered defects unless they materially affect the product's function.

Shipping & Delivery

Shipping timelines and costs are outlined in our Shipping Policy. Delivery estimates are not guaranteed.

Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Intellectual Property

All content on this site, including text, images, logos, and product photography, is the property of 28SPIN or its licensors and may not be reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, 28SPIN is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim is limited to the amount paid for the relevant product.

Governing Law

These terms are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the courts of Malaysia. All purchases from 28spin.com are made with MIMI THIAN STUDIO, the registered legal entity operating this store.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms can be sent to sales@28spin.com.